Absolutely! We pride ourselves on offering bespoke experiences. Contact our team to discuss your preferences, and we'll tailor a tour just for you.

Yes, many of our tours are family-friendly. We also have child seats available for our tours. Please specify the child's age at the time of booking.

Our guides are fluent in both Japanese and English at a native level. For other languages, please inquire in advance.

Cancellations made 48 hours before the tour date will receive a full refund. 24 hours before the tour start time will receive a 50% refund. Unfortunately, due to all the prep required for each tour, cancellations less than 24 hours before the tour will not qualify for a refund.

Most of our tours operate rain or shine. In case of extreme weather conditions, we'll contact you regarding rescheduling or cancellations.